Do you want to exchange or return your purchase? We are glad to help you! You can exchange or return up to 14 days after the date of delivery.

Exchanging or returning can be done quickly and easily in the following 3 steps:

1. Send within 14 days after receipt of your order an email to vraag@faisclo.com in which you indicate that you want to exchange one or more products.
2. Register your return with the link you received from customer service and stick the shipping label to the package.
3. Deliver your parcel to the carrier of your choice. After we have received your return shipment in our warehouse, we will process your return shipment within 10 working days. Our returns department will keep you informed by e-mail.